- Before you order
Our products are photographed with the utmost care so that the colors shown are as close to reality as possible. Due to differences in resolution and screens or displays you might use, the color might seem different to you. We advise you to look at the detailed pictures and the description of the product carefully before you purchase our products.
- Placing an order
Please carefully check the order and shipping address when placing an order.
- Shipping
Shipping charges are calculated based on weight. Aiyue does not charge any additional packaging costs. If a package is delivered with visible damages, we ask you to reject the delivery and notify us of the event. If you accept packages with damages there is no way we can determine if the packages were delivered already damaged.
For detailed information, please refer to the Shipping & Delivery Policy.
- Returns and refunds
In consultation with you we either reship another item of your choice or refund the full amount. For detailed information, please refer to the Returns and refunds policy.